We offer free shipping on orders over $100. Standard shipping takes 5-7 business days, while express shipping is available for 2-3 business days. All orders are carefully packaged to ensure safe delivery.
Can you make me a completely customized ring or make changes on existing ones?
Yes! our team will work with you via email to design your custom ring, we generate a drawing then a 3d rendering. We send out a custom invoice with your custom qoute before proceeding
What is your return policy?
We do not offer returns as the ring is made custom to your design and size however we do address defective product concerns as quickly as possible, contact our customer service team with your order number.
How can I contact customer support?
You can reach our customer support team via email at erosore.diamonds@gmail.com or through our contact form on the website. We typically respond within 24 hours during business days.
Do you offer international shipping?
Yes, we ship to select countries worldwide. International shipping rates and delivery times vary by location. Please enter your address at checkout to see available shipping options and costs for your area.
Are your products authentic and certified?
All our products are 100% authentic and come with proper certification. We source directly from trusted suppliers and stand behind the quality of every item we sell. Each piece is inspected before shipment to ensure it meets our high standards.
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